Forum Discussion
Hi there, @Mazzafera2711
Try deleting the trial from your Xbox and download the purchased version instead. Let me know if that helps or not. Thanks!
The trial version isn't different from the game. You can only install fc25 series x/s version and when you open it, it says that the trial is up, even though I own the game. And even from the xbox shop where it says I own the game. When I click start the game, the same message appers and the game closes.
- gnappo7810 months agoSeasoned Ace
Every year the same problem...
- EA_Aljo10 months ago
Community Manager
I realize they are the same. However, the hope is that deleting the current FC 25 you have installed from the trial and replacing it after it's been purchased may flag the game as being purchased. Can you try that please? Thanks!
- 10 months ago@EA_Aljo this will be my third time trying this. fingers crossed
- 10 months ago@canunsan22 didn't fix the issue again. It sucks cause I paid full price for the game on 18th of September and still can't play it and can't receive any help or solutions. I have tried literally everything, lost all my progress in other games because I even went back to factory settings.
- 10 months ago
Tried that's numerous times and doesn't make no difference
- 10 months ago
Same happened to me i have bought ultimate edition but i cant play it because of the trial.
- EA_Aljo10 months ago
Community Manager
Hello, everyone. Please provide the following so we can look into this:
- Edition of FC 25 you purchased
- Platform it was purchased for
- Country you are in
- Screenshot of the store where you're trying to download FC 25 from
- Your Xbox gamertag/PSN ID
Thank you,
- 10 months ago
just fix it jesus
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