Forum Discussion

2 years ago

I bought ea fc 25 but it doesnt work

I did the trial and the 10 hours expired and when i bought the game it said that I was still on trial mode nad that the trial mode expired and i didn't buy the game(i play on xbox)

canunsan22

2 years ago

@EA_Aljo this will be my third time trying this. fingers crossed

canunsan22

2 years ago

@canunsan22 didn't fix the issue again. It sucks cause I paid full price for the game on 18th of September and still can't play it and can't receive any help or solutions. I have tried literally everything, lost all my progress in other games because I even went back to factory settings.

EA_Aljo
Community Manager
2 years ago
@canunsan22 @ethenmon

What platforms are you playing on?
- ethenmon
  2 years ago
  @EA_Aljo @Xbox series X
  - EA_Aljo
    Community Manager
    2 years ago
    @ethenmon
    
    Try clearing your locally saved games with these steps:
    
    Hit the Xbox Guide button and to the Settings
    
    Go to System > Storage Devices
    
    Choose Clear local saved games
    
    Your system should restart. Let me know if that helps or not.
- canunsan22
  2 years ago
  mine is series s
- Ligmaballsyt
  2 years ago
  @EA_Aljo I'm playing on xbox series x and having the same problem how would I be able to fix this
  - EA_Aljo
    Community Manager
    2 years ago
    Hello, everyone. For those of you that purchased the Ultimate Edition and are still only able to play the trial, please contact an advisor so they can investigate this. They will need to check to make sure your account should have access to the Ultimate Edition for early access. Instructions for opening cases can be found here.