Forum Discussion

Mazzafera2711's avatar
Mazzafera2711
11 months ago

I bought ea fc 25 but it doesnt work

I did the trial and the 10 hours expired and when i bought the game it said that I was still on trial mode nad that the trial mode expired and i didn't buy the game(i play on xbox)
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
11 months ago

Hello, everyone. Please provide the following so we can look into this:

  • Edition of FC 25 you purchased
  • Platform it was purchased for
  • Country you are in
  • Screenshot of the store where you're trying to download FC 25 from
  • Your Xbox gamertag/PSN ID

Thank you,

navescharly's avatar
navescharly
11 months ago

Ultimate edition 

PS5

USA

I already downloaded it but I am getting the error message of the pictures shown below. 
Elite_naves

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    @navescharly 

    When exactly are you getting this message? Is it when you first load into FC 25 or is it happening in a particular mode?

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.11,690 PostsLatest Activity: 2 days ago