I bought fc 25 ultimate edition off steam problem

Mouse34563d
8 months ago
thanks
CapSwordfish27
Seasoned Newcomer
8 months ago
I had a different Issue with preordering through steam, I preordered the ultimate edition but I haven't received the rewards when I tried logging into the Web App this morning. Do I need to launch the game through steam to be able to access the rewards that I bought?
- EA_Pythia
  Community Manager
  8 months ago
  @CapSwordfish27,
  
  the preorder boni will only be handed out tomorrow at the start of Early Access.
- zidaneglazer
  8 months ago
  yeah i pre ordered ultimate edition on steam and i didnt get the bonuses, all i got was early access and nothing else
  - EvelinTheDream
    8 months ago
    @zidaneglazer I can't even play pre order!
beefy123345
8 months ago
Its the 20th and a lot of my friends on ps5 are playing it but on steam it still says its "coming sep27, 2024" even though i preordered ultimate edition
- jxalmhndi
  8 months ago
  @beefy123345 me too
- Gorotred
  8 months ago
  Early Access Launch: If you’ve pre-ordered the Ultimate Edition of EA SPORTS FC™ 25, you’ll be able to jump into the game from midnight (local time) on 20 September on Console and from 5 AM BST on 20 September on PC. EA Play* members will be able to play up to 10 hours of FC 25 via the trial, while EA Play Pro (PC only) members will get unlimited access to EA SPORTS FC™ 25.
  - Schildi06
    8 months ago
    Did I read correctly?
    You said that when you bought it over steam u can play it not until 5AM am I right?
- Anotyleo
  8 months ago
  I have the same issue and I'm on PS5
misadviser
8 months ago
I still can’t play it?
- Qbi23
  8 months ago
  If you bought game on steam you need to claim the DLC using this link.
  
  https://store.steampowered.com/account/claimentitlements
  
  But still you'll be able to play at 6 CEST
  - BerkinSull
    8 months ago
    i did it but it says (late) but i bought it 8 sep but still i can play right when it launch ?
OniRonnin
8 months ago
I got the game preorder for ultimate edition but still on steam shows as predownload and doesn't let me play the game at all.
Ultraking1223
Seasoned Veteran
8 months ago
I waited till midnight to play the game, went to Microsoft Store page and "installed" free trial, but when i opened the game it only let me view the cutscene before stating i had used all the time available, this is false. The microsoft store still clearly states that i have not used up all of my entitled trial. Please help
god_bLoUp
8 months ago
@EA_Pythia Hi, today 20september i have the same problem. does anybody have suggestions how to fix?
- Protax_078
  8 months ago
  Same issue for me, mixed with errors that the game is installed by another user...
BenTheHuman7
8 months ago
Are you gonna give us a proper answer for why we can't access the game we bought or are you gonna leave us here twiddling our thumbs?
- simisimao
  8 months ago
  @BenTheHuman7 they won't release the game until the 27th even if I paid for the ultimate edition, unfortunately I found out from the company's official source...
  - Macre98
    8 months ago
    Really? This is literally illegal! They advertised it as early access and now they are saying it is not even if we paid for it ?!