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2008dn's avatar
2008dn
Seasoned Novice
8 months ago

I can’t play the ultimate team

I can’t play the ultimate team since a day before the updates and now with a cup I can’t finish and I don’t know what too do. When it lets me on it says like “you can’t access ultimate team at this m...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

As a test, switch your connection to use a mobile hotspot. Then, hard restart your console and try again.

2008dn's avatar
2008dn
Seasoned Novice
7 months ago

I have reset it nothing new has happened, I think it’s something to do with my ea account or just ultimate team can u please check?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Did you also try using a mobile hotspot?

    • 2008dn's avatar
      2008dn
      Seasoned Novice
      7 months ago

      Yh I did 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        7 months ago

        Do you have a different account you can try? If that works, it helps narrow this down to an account issue.

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