Forum Discussion
1 year ago
yes i have already tried that too. but it dont work 😞
EA_cuervo
Community Manager
1 year agoIn this case, can you try setting up a new Windows admin account and try installing the game with this account? Manage user accounts in Windows
- 1 year ago
ok so i tried this now and the issue remains the same. i remember it started when ea app updated itself the last time. but nobody else on the internet seems to be having this issue
- 1 year ago
the games i had installed before the update are no longer in the library. and when i try to play the,m it just says preparing. and nothing happens
- EA_cuervo1 year ago
Community Manager
Since you mentioned the games are no longer in your library, are you trying to launch them via desktop shortcut?