Forum Discussion

1 year ago

i cant download any game since last ea app update

it shows downloading, or installing sometimes but it never intiates. i bought fc 25 last week. but i am still waiting for it to start downloading. i tried every method suggested on ea website. and al...

MeerRehmanKhan

1 year ago

ok so i donwloaded ccleaner. and when i try to remove ea app. the ea app opens and after choosing unitall it says couldnt complete install. error code INST-21-577
But if i uninstall it from control panel then it is able to uninstall the app

MeerRehmanKhan

1 year ago

this is wat is shows when i try to remove it from the ccleaner app. but from the control panel it has no such issues unintalling

EA_cuervo
Community Manager
1 year ago
Ok so once you reinstall the EA app, please try clearing its cache:

Open the Start menu.

Open All Apps.

Find the EA folder and click the downward arrow to expand.

Select App Recovery.

A confirmation window will pop up.

Click Clear Cache.
MeerRehmanKhan
1 year ago
@EA_cuervo oh yeah iv done that already. multiple times