Immortal evo not working

I just finished the immortal evo, and my Arturo Vidal stayed at 89 and is not eligible for the 94 upgrade…. Come on EA!!! I spend a lot of money with you!!! Why mess up your loyal customers experience? I also got screwed of the zidane 94 evo, even though I been a loyal customer since the early 2000’s FIFA days!!!! Year in and year out…… This is Extremely frustrating, and if there is no solution I will def find another alternative and never buy this Franchise ever again.