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Saavy80's avatar
Saavy80
Rising Newcomer
8 months ago

Lost online connection after age verification

My son has not been able to play online for over a week now. I have tried all the different help tips such as network connection check, restarts etc but nothing works. I can connect from his Xbox und...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

Hi there. There is an age limit for multiplayer. This depends on your country. It ranges between 13 - 16. So, if they are under the minimum age for your country, they won't be able to play multiplayer modes.

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