Forum Discussion

BDog512's avatar
BDog512
9 months ago

Matchmaking ping is no longer good but internet is good

My ping has gone from 25-35 to 60-80 plus the last few days. I have contacted my ISP and they tested my speeds. My speed is not the issue. I have 100+ download, 10+ upload, and my ping is around 30. ...
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hi there, 

Is this happening only in a specific game? If yes, which one? 

  • BDog512's avatar
    BDog512
    9 months ago

    Yes! EAFC 25 is the one I am having problems with. I do not have problems with other games I play.

  • BDog512's avatar
    BDog512
    9 months ago

    Can you please help me with this, I am still having issues.

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      9 months ago

      Thanks for the additional information. What platform are you playing on? 

      In this article, you can find some tips to improve the connection with our servers: Troubleshoot your connection to EA games

      • BDog512's avatar
        BDog512
        9 months ago

        I am playing on Xbox.

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