Forum Discussion

BDog512's avatar
BDog512
9 months ago

Matchmaking ping is no longer good but internet is good

My ping has gone from 25-35 to 60-80 plus the last few days. I have contacted my ISP and they tested my speeds. My speed is not the issue. I have 100+ download, 10+ upload, and my ping is around 30. ...
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hi there, 

Is this happening only in a specific game? If yes, which one? 

BDog512's avatar
BDog512
9 months ago

Can you please help me with this, I am still having issues.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Thanks for the additional information. What platform are you playing on? 

    In this article, you can find some tips to improve the connection with our servers: Troubleshoot your connection to EA games

    • BDog512's avatar
      BDog512
      9 months ago

      I am playing on Xbox.

      • BDog512's avatar
        BDog512
        9 months ago

        Xbox Series X.

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