Forum Discussion

BDog512's avatar
BDog512
6 months ago

Matchmaking ping is no longer good but internet is good

My ping has gone from 25-35 to 60-80 plus the last few days. I have contacted my ISP and they tested my speeds. My speed is not the issue. I have 100+ download, 10+ upload, and my ping is around 30. ...
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
6 months ago

Thanks for the additional information. What platform are you playing on? 

In this article, you can find some tips to improve the connection with our servers: Troubleshoot your connection to EA games

BDog512's avatar
BDog512
6 months ago

I am playing on Xbox.

  • BDog512's avatar
    BDog512
    6 months ago

    Xbox Series X.

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      6 months ago

      Thanks for the additional information. Is your Xbox connected via Ethernet cable or Wifi? In case it's connected via Wifi, I would suggest that you connect directly via Ethernet cable. Sometimes, there could be other devices in your home network that could be using your internet bandwidth, and a wired connection is always more reliable than wifi. 

      • BDog512's avatar
        BDog512
        6 months ago

        Yes it has always been connected via ethernet cable.

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