Forum Discussion

BDog512's avatar
BDog512
9 months ago

Matchmaking ping is no longer good but internet is good

My ping has gone from 25-35 to 60-80 plus the last few days. I have contacted my ISP and they tested my speeds. My speed is not the issue. I have 100+ download, 10+ upload, and my ping is around 30. ...
BDog512's avatar
BDog512
9 months ago

I am playing on Xbox.

BDog512's avatar
BDog512
9 months ago

Xbox Series X.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Thanks for the additional information. Is your Xbox connected via Ethernet cable or Wifi? In case it's connected via Wifi, I would suggest that you connect directly via Ethernet cable. Sometimes, there could be other devices in your home network that could be using your internet bandwidth, and a wired connection is always more reliable than wifi. 

    • BDog512's avatar
      BDog512
      9 months ago

      Yes it has always been connected via ethernet cable.

      • BDog512's avatar
        BDog512
        9 months ago

        Also I'm gonna jump ahead with a few potential questions. Yes this is still a problem. I do not have this problem with any other game I play. It feels like I am connecting to the wrong sever or something. My internet is very good and I just got a new router in an attempt to solve the issue. I called my ISP and they also did testing. I have a very good connection to everything except EAFC 25.

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