8 days ago
Missing fc points
I bought the fc points option of 100 three times as I was wishing to get 300, But to my surprise as I opened fc they weren’t there I tried close the application and opening it back up a couple of times but still nothing. I then checked my credit card statements and there they were I tried again atleast 4 times and I even tried the companion app but still nothing. Can we please resolve this ASAP as I was hoping to open a couple of packs for TOTY but that wont be possible if I don’t even have the credits. Thanks
Hey @sandher66,
Unfortunately we can't help with missing FC points here on the forums, but if you gather your proof of purchase then our live support team can take a look at how they can get you your points.