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toffeesfan5's avatar
toffeesfan5
Newcomer
1 year ago

Missing items from transfer market

Hi, I was doing an SBC and purchased a Kevin De Bruyne for 42,500 coins. I did this on the companion app. The app glitched out and my coins were taken but the player did not appear in my available items. So now I’m 42,500 coins down with no De Bruyne in my club. Does anyone know how to troubleshoot the game so I can get the item? 

2 Replies

  • Toady232's avatar
    Toady232
    Rising Novice
    1 year ago

    Logout then back in.  He should be at the top saying unhandled items

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 year ago

    This could be just a delay. This article on our website (here) will explain what to do in similar situations. 

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