Forum Discussion
ethmerdgn
9 months agoSeasoned Novice
I’ve sent 4–5 emails but haven’t received any response. I haven’t even played the game — I only added the showcase to my library and didn’t even install it. I found out I was banned when I purchased the game. I don’t even know the reason for the ban. This situation is really starting to bother me, and I can’t keep sending emails every time. Thank you.
EA_QueenBee
Community Manager
9 months agoIf you check the status of your cases, what do they say?
- ethmerdgn9 months agoSeasoned Novice
It says it is decline and in process but the ban reason is not written and how come I am banned without writing the ban reason and they are prolonging the situation for this long