Forum Discussion

Overbas1's avatar
Overbas1
8 months ago

My pc crash and it give me blue screen when closing fifa

Hi if somebody can help me it would be great, it started this with fc24 and now that i bought fc25 it is the same thing, i can play but every time i close the game my pc goes in blue screen and it re...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 months ago

@Overbas1 

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

  1. Make sure all available Windows Updates and hardware driver updates are installed
  2. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  3. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.

TrippyMang0's avatar
TrippyMang0
7 months ago

I firmly believe that this is within the scope of errors that EA can fix, FC25 is THE ONLY piece of software that causes the BSOD when closing the game for me. 

its frustrating and this should not be happening especially when I paid so much for it. 

I’ve seen others have had this issue and could potentially be the fact they have an ASUS motherboard. You need to fix this EA. 

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