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Bryan_Veyron's avatar
Bryan_Veyron
Seasoned Novice
10 months ago
Solved

my PS5 console turns off when I play fc25

 My PS5 console turns off when I play fc25 
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
9 months ago

I appreciate your feedback, and please make sure to include all the information from the last post #17 here This will help us determine the cause of this error. 

Also, try these steps that often help in similar scenarios: 

  • Turn off HDMI Device Link
    Spoiler
    1. Go to Settings > System > HDMI.
    2. Select HDMI Device Link. 
    3. Hit the X button on your DualSense controller to toggle the feature off.
    4. Restart your PS5.
  • Turn off Rest Mode
    Spoiler
    1. Go to Settings > System > Power Saving.
    2. Set the Rest Mode activation time.
    3. Save changes.
  • Ensure your system is updated.
  • Disconnect any other devices from the console, such as USBs or Bluetooth speakers and headphones.
  • Free up Storage Space on PS5 Console 
    Spoiler
    1. Go to Settings > Storage > Console Storage > Games and Apps.
    2. Choose the data you want to get rid of, and select Delete.
Bryan_Veyron's avatar
Bryan_Veyron
Seasoned Novice
9 months ago
@EA_Pulsar déjà essayé et toujours le même problème c'est juste votre jeu qui bug mais c'est pas grave je vais demander un remboursement du jeu et je ne serais pas le seul à le faire car il y en a marre de votre jeu qui fait éteindre notre play au risque de la griller..

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