Online Service disabled - PS4 - EA FC 25
My 14 year old son pre-ordered EAFC 25 a couple of months ago on his Playstation 4 account. He installed it this morning but keeps getting the message:
"Online service is disabled on your Account ...
Forum Discussion
Product: EA SPORTS FC 25
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 20/09/24
What time did you see the bug? (HH:MM AM/PM) 07:20
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? No access to any online features inc Ultimate Team, Career Mode, etc Error saying parental controls restricting it but there are no parental controls and account for a 14 yr old.
What happens when the bug occurs? Nothing, online features not available.
What should be happening instead? Online features should work
My son can’t load his ultimate team or anything online. It has an error message saying parental controls mean there aren’t online services. The FC points haven’t loaded either. Very frustrating! FC24 works perfectly well. Account is age 14 and all parental control removed!
@Dance_mum03 lots of us in the same boat - seems to only be affecting 13/14yr olds on PS4 - EA don't seem to care - I've spoken to someone via chat (2.5hrs) and got no progress and have had a case open for 2 days with no response.
Thanks for letting me know we’re not alone! I’ve also emailed [edit: email address removed] and even messaged @easportfc on instagram. It feels helpless! So hard to get hold of anyone and make a complaint. Just want an acknowledgment that they are aware and looking into it!
- @LittleKidWolves Same problem - can't even find a way to open a case! They make it so difficult
pc versiyonunda da aynı sorun var arkadaşım ile oyunu oynayamıyoruz 20 saattir devam eden bir problem
