@JPCIIV wrote:
@EA_Vendcera @EA_cuervo Still waiting to hear any confirmation on these threads that this is actually being looked at by EA and Sony. It doesn’t sound like any more than classification issue between you both. Can someone confirm officially the age to play EAFC25 online in the UK? If this is over 16 can it be confirmed that this age limit applies to all versions, PS5, PS4 PC etc. and if so why it only seems to be PS4 users encountering this issue?
Afaik age limits re video games are simply guidelines, there is no legal basis to them.
Given what we know:
- Restricted accounts with an age below 15 do not allow EAFC25 online access on a PS4
- Restricted accounts with an age below 15 can apply an exception and allow EAFC25 online access on a PS5
- Restricted accounts with an age below 15 allowed access to EAFC24 online
It seems fairly conclusive that this is a bug within EAFC25.
The question is are they going to resolve it?
Since it's specific to users with restrictions and on a console that is on the way out. In my experience, there aren't that many users with restrictions applied as it can be a pretty convoluted process, so when you are EA with millions of users and are busy with other upgrades and activities that will generate more EAFC points purchases, you'd assume it's pretty low on their list of issues to resolve.
Maybe as well to bite the bullet and create a new child profile with a birth date making your child 15 - you can still apply restrictions and at least it's a work around. I did manage to get support to amend my son's DOB, but I see other users have been unable to get success that way.
Good luck
