Forum Discussion
Hello,
Please find the screenshot as below.
Thank you. That's not bad, but it will experience issues. Can you switch to a wired connection or is your router too far away? I realized you tried a wire, but when switching, you need to make sure a full power cycle of your network equipment and console/PC needs to be done.
- 1 year ago
Hey, as you mentioned that I already tried wire but it didn't work out.
How can we get rid of this problem?
- EA_Aljo1 year ago
Community Manager
If you are still having the same issue when using a wire and have fully power cycled your network equipment and system, please contact your ISP to see if they are noticing any issues. You also should go through the connection troubleshooting here.
- 1 year ago
I have no problem with the ISP. We already made all the checks. It seems that the issue is coming from the EA servers.