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e-Nico13's avatar
e-Nico13
10 months ago

PS5 - Crash when launching the game or few minutes after...

Hi everyone,

I played the game EA SPORTS FC25 without any issues yesterday. Today, I decided to check and set up my tactic for the first time in FUT.

When saving my settings my game did crash. Since then, I am not able to play the game anymore : 

When I launch the game, it crashes either instantly or few seconds (or minutes) after with this classic PS report message.

I have already tried to :

- close and relaunch the game many times.

- uninstall and reinstall 

- reboot the PS5

- restaure the license

Thank you for your kind help

e-Nico13

5 Replies

  • e-Nico13's avatar
    e-Nico13
    10 months ago

    Update, I have also tried to reinitialise my whole PS5 (and then reinstalled the game again) and I still have the same issue : 

    Every time I launch the game, I see barely see the menu and crash...

    Help pls

  • IH-Yannikaze's avatar
    IH-Yannikaze
    10 months ago
    @e-Nico13 same problem for me on pc, yesterday managed to connect and play 3 matches today every time i try connecting to ea servers my game crashes
  • e-Nico13's avatar
    e-Nico13
    10 months ago

    I have done all of the followings steps : 

    PlayStation:


     Restart the Console

     Restore licenses

     Check for Updates
     Clear Cache
     Check Network Connection
     Reinstall the Game
     Verify Storage Space
     Unplug Other Devices

    ... and nothing works for me.

  • IH-Yannikaze's avatar
    IH-Yannikaze
    10 months ago

    same bro and you know whats worse? when you try a working friends account you have no issues thats what i did...

    so it has to be an account related problem and not any hardware/network problem.

  • e-Nico13's avatar
    e-Nico13
    10 months ago

    .... Thank you for you feedback bro, hope it will be solved soon.

    Have you done anything special so that bug appears for the first time ? (As I said on my side it was while customing tactics in FUT for the first time)

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