Forum Discussion

e-Nico13's avatar
10 months ago

PS5 - Crash when launching the game or few minutes after...

Hi everyone,

I played the game EA SPORTS FC25 without any issues yesterday. Today, I decided to check and set up my tactic for the first time in FUT.

When saving my settings my game did crash. Since then, I am not able to play the game anymore : 

When I launch the game, it crashes either instantly or few seconds (or minutes) after with this classic PS report message.

I have already tried to :

- close and relaunch the game many times.

- uninstall and reinstall 

- reboot the PS5

- restaure the license

Thank you for your kind help

e-Nico13

5 Replies

  • Update, I have also tried to reinitialise my whole PS5 (and then reinstalled the game again) and I still have the same issue : 

    Every time I launch the game, I see barely see the menu and crash...

    Help pls

  • @e-Nico13 same problem for me on pc, yesterday managed to connect and play 3 matches today every time i try connecting to ea servers my game crashes
  • I have done all of the followings steps : 

    PlayStation:


     Restart the Console

     Restore licenses

     Check for Updates
     Clear Cache
     Check Network Connection
     Reinstall the Game
     Verify Storage Space
     Unplug Other Devices

    ... and nothing works for me.

  • same bro and you know whats worse? when you try a working friends account you have no issues thats what i did...

    so it has to be an account related problem and not any hardware/network problem.

  • e-Nico13's avatar
    e-Nico13
    10 months ago

    .... Thank you for you feedback bro, hope it will be solved soon.

    Have you done anything special so that bug appears for the first time ? (As I said on my side it was while customing tactics in FUT for the first time)

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.11,323 PostsLatest Activity: 2 minutes ago