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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
9 months ago

Re: Black square Pop-up during Game

Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

Thank you all for your reports. Our team is investigating this issue thanks to all the information shared with us. Your help is greatly appreciated. For now, as a workaround, please disable the text-to-speech setting in the Accessibility menu. This is causing the box to appear when you press the left joystick.

We will let you know once we have more details to share. 

2 Replies

  • abbyz666's avatar
    abbyz666
    9 months ago
    Shot_river7



    Platform -PS5

    It happens when playing rivals or champs at random sometimes i am able to play sometimes i am shown the black screen and forced to close the app resulting in a DNF and a loss.

    I have already cleared cache and resetted my ps5 trying to fix the problem. Changed the hdmi rebuilded the database. Am losing games and sats of my players the game really UT we can only play rush in rivals and champs it happens every second time . Game is not sturck cuz we can change songs but the screen is black .
  • abbyz666's avatar
    abbyz666
    9 months ago
    Shot_river7



    Platform -PS5

    It happens when playing rivals or champs at random sometimes i am able to play sometimes i am shown the black screen and forced to close the app resulting in a DNF and a loss.

    I have already cleared cache and resetted my ps5 trying to fix the problem. Changed the hdmi rebuilded the database. Am losing games and sats of my players the game really UT we can only play rush in rivals and champs it happens every second time . Game is not struck cuz we can change songs but the screen is black .

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