So, after reading in some of the other threads, if you have Trend Micro Antivirus/Security and maybe other antivirus software - go into the settings of your antivirus and add FC25 to an exception list from any scans or monitoring; I've done this and then just after the ANTI CHEAT screen appears I had to manually log into the EA/Origin; I am now up and running - GAME WORKS
Community Manager
@IamMickT wrote:
So, after reading in some of the other threads, if you have Trend Micro Antivirus/Security and maybe other antivirus software - go into the settings of your antivirus and add FC25 to an exception list from any scans or monitoring; I've done this and then just after the ANTI CHEAT screen appears I had to manually log into the EA/Origin; I am now up and running - GAME WORKS
Thank you for sharing, @IamMickT
Some programs can conflict with EA games. We have more information and steps such as adding the EA app as an exception in our article below for everyone here to consider.
https://help.ea.com/en/help/ea/ea-app/close-background-apps/
this didnt help
@EA_Blueberry wrote:
@IamMickT wrote:So, after reading in some of the other threads, if you have Trend Micro Antivirus/Security and maybe other antivirus software - go into the settings of your antivirus and add FC25 to an exception list from any scans or monitoring; I've done this and then just after the ANTI CHEAT screen appears I had to manually log into the EA/Origin; I am now up and running - GAME WORKS
Thank you for sharing, @IamMickT
Some programs can conflict with EA games. We have more information and steps such as adding the EA app as an exception in our article below for everyone here to consider.
https://help.ea.com/en/help/ea/ea-app/close-background-apps/
Hi CM @EA_Blueberry ,
I have similar problems with them, and the same thing is that TrendMicro is also installed on my computer.
But there is a difference, because we work from home, I installed is TrendMicro Enterprise EPP version on my computer.
So I can't adjust their settings (perhaps contact IT?).
Do you have the opportunity to contact TrendMicro and resolve this compatibility issue?
Yesterday i spend like 3 hours or more to discover how to play this broken game.
I reinstall game from :D/ to :C/ -> that help, however after playing one day once again i couldn't play. So how I play?
1. CTRL+ALT+DEL - close "EAbackgroundservice" . This will close your EAapp also.
2. Start game through "EAAntiCheat.GameServiceLauncher". This will automatically lunch EAapp and lunch game.
3. Do shortcut on desktop
4. Enjoy
@GravataihYes, how is that possible no one can help us with this issue? A week has gone and I played like 2 hours. Hellooo?
I have the same problem. I tried everything but nothing worked
