Forum Discussion

BannedTurtle's avatar
BannedTurtle
2 years ago

Re: EA FC 25 stuck at FC25 Splash screen

@EA_Blueberry wrote:
@IamMickT wrote:

So, after reading in some of the other threads, if you have Trend Micro Antivirus/Security and maybe other antivirus software - go into the settings of your antivirus and add FC25 to an exception list from any scans or monitoring; I've done this and then just after the ANTI CHEAT screen appears I had to manually log into the EA/Origin; I am now up and running - GAME WORKS

Thank you for sharing, @IamMickT 

Some programs can conflict with EA games. We have more information and steps such as adding the EA app as an exception in our article below for everyone here to consider.

https://help.ea.com/en/help/ea/ea-app/close-background-apps/

Hi CM @EA_Blueberry ,

I have similar problems with them, and the same thing is that TrendMicro is also installed on my computer.
But there is a difference, because we work from home, I installed is TrendMicro Enterprise EPP version on my computer.
So I can't adjust their settings (perhaps contact IT?).
Do you have the opportunity to contact TrendMicro and resolve this compatibility issue?

5 Replies

  • iNFESIKfc25's avatar
    iNFESIKfc25
    2 years ago

    Yesterday i spend like 3 hours or more to discover how to play this broken game.

     I reinstall game from :D/ to :C/ -> that help, however after playing one day once again i couldn't play. So how I play?

    1. CTRL+ALT+DEL - close "EAbackgroundservice" . This will close your EAapp also.

    2. Start game through "EAAntiCheat.GameServiceLauncher". This will automatically lunch EAapp and lunch game.

    3. Do shortcut on desktop 

    4. Enjoy

  • jampe93's avatar
    jampe93
    New Scout
    2 years ago

    @GravataihYes, how is that possible no one can help us with this issue? A week has gone and I played like 2 hours. Hellooo?

  • DieOgge's avatar
    DieOgge
    Newcomer
    2 years ago

    I have the same problem. I tried everything but nothing worked

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.12,030 PostsLatest Activity: 4 months ago