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Re: FC 25 Draft Disconnect

Hey guys,

I have been playing draft this morning. I had a squad already set up from last week with 1 win. I was losing the second game 1-0, when my opponent queued a pause. Before the pause came in, I scored a goal that was then ruled offside. I immediately pressed LB+RB to skip the celebration, and the game carried on, ignoring my opponents pause. His players stood still for about 5 seconds before I got disconnected from the game, and then was met with the message 'Your match is currently under review' (which is a bug that has gone unaddressed by these indie devs for years) and was handed a loss. I then bought more FC points, and made another draft. I went into the first game, and won comfortably, with my opponent rage-quitting at 5-0. In the second game, I was 2-0 up when I got suddenly disconnected, and again saw the good old 'Your match is currently under review' bug (if they don't want to fix it they should just change the text to 'due to a problem with our ability to make a game that works, you have been randomly handed a loss for this game'). I then created another draft, and was handed 'your match is currently under review'  loss at 00:00 before even seeing the players lined up on the pitch. 

I then came to the website, and have seen that the only way to be reimbursed for this is to use the draft token tool, which determined I was not entitled to a draft token. What's my next option? Small claims court?

9 Replies

  • Knowing EA the only option you got is too move on.. They don't care as they already have your money.

  • Anyone from EA gonna respond to this or are you too busy counting all the money you stole?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Accepted as solution for visibility purposes only


    Hey, FC fans.

    We understand getting disconnected from a match is not fun nor always easy to accept, especially when you're ahead in the match. We'll share these reports to the team so they are aware of them, however we do recommend these following steps to try and receive a token and also help prevent further disconnections from matches. The Draft Token Request option is not always guaranteed.

    Draft Token Request

    We have connection troubleshooting steps provided on this help article. We also encourage you to power cycle your consoles and if on PC, check all Windows Updates are completed.

    We have a related post regarding disconnections which may be due to soft bans. See this post for more information.

    We appreciate you sharing your experiences with us in our EA FC 25 forums and will pass this feedback along to the team.

  • Lepa58's avatar
    Lepa58
    10 months ago

    The draft token request is not working and since your support cant grant the token back is it just a lost cause every time? Not sure how can they abuse the same disconnect glitch every year, guess other companies just have better developers. Just lovely that I cannot play more than 1-2 games in a draft before someone abuses the glitch and the draft token request never works.

  • @Lepa58 It's not the quality of the developers that's the problem, it's the management understaffing them and probably forcing them to work ridiculous hours. They need at least 5x the amount of developers to make this game meet the standards that a billion-dollar publisher should adhere to. 

  • Please can u give back my 15k coins or draft ticket, ı didnt even play that match, game kick me out and I cant play just say ı look like lose and ı cant take back draft token what u linked please can u give back my coins

  • we can not play any draft on PC. Everyone uses the hack to disconnect the opponent in FUT DRAFT.

    I got DC 2 times in the first match and this mode is so dead cuz of cheaters. I lost 30k coins. and the auto Draft token support does not help at all...

  • MAR052's avatar
    MAR052
    8 months ago

    I literally got kicked out of a SINGLE PLAYER DRAFT and I didn’t lag out because I was in a party at the same time talking to my friend and out of no where it kicks me out saying I was disconnected the ea services, if that was the case then shouldn’t it kick me out my party as well, well it didn’t so I deserve my money right give me back my money

  • RgkShady's avatar
    RgkShady
    6 months ago

    Toda vez que chego na ultima partida do draft offline os jogadores do outro time nao aparece e o jogo fecha sozinho.

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