EA_Illium
EA Staff (Retired)
1 year agoRe: Game crash after new update
Hey @adam26032000
Thanks for reaching out to the community, when you have a moment can we try the following as well?
- Make sure you have the latest software update.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
- Clear the MAC Address.
- From the Xbox dashboard, click Settings, then go to All Settings.
- Go to Network, then Network Settings.
- Click Advanced Settings, then Alternate MAC address.
- Select Clear, then restart your Xbox.