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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 months ago

Re: please start the game from origin or ea application fc25

Hi @samdiab96 

Thanks for reaching out to the community, Can we give the following a try as well?

  1. Run the System File Checker tool, then Check for Windows and GPU updates
  2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
  3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
  4. Troubleshoot your connection to EA games
  5. Check if any background applications are stopping the EA app or your game.

1 Reply

  • I think the main issue started by windows defender as it consider Ea anti cheat as a threat. i don't why this happened but Nothing helped untill I reinstalled a new windows version. 

    i hope windows defender doesn't corrupt EA anti cheat again (I added EA games folder to the windows defender exclusions)

  • nova4a1's avatar
    nova4a1
    New Novice
    3 months ago

    I tried installing new windows, tied every solution out there suggested by ea and youtube  still I'm getting the same error as you suggested it all started when windows defender started to consider anti cheat as a threat

    if there is something you know please help!!!!!

  • Ribizli112's avatar
    Ribizli112
    Rising Newcomer
    3 months ago

    Same problem here. Tried every potential solution, but non of them worked. Dear ea I bought this game less then a week ago. Please help us find the updated solution for this problem.

  • nova4a1's avatar
    nova4a1
    New Novice
    3 months ago

    Yeah I found a solution apparently my operating system was corrupted you can check the by running cmd as an administrator and run this command  sfc /scannnow so when you run this command it should say windows didn't find any integrity violation. If it says any thing other than the source of this error is your os. I fixed this issue by clean installing new windows the pro version worked better than the home and once my os wasn't corrupted  the game started to work fine. If your os is working fine try uninstalling and reinstall ea anti cheat. Hope this helps !

  • Tochikamaru's avatar
    Tochikamaru
    New Novice
    2 months ago

    I uninstalled and reinstalled anti cheat, didn’t work. I had to reset my pc and reinstall my windows and it worked after that. Maybe there was a malware issue that was causing it

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