ScottMcSoucek
4 months agoNew Scout
Re: Pro Clubs crashes when loading for everyone in my club
Yes this is only a problem with Clubs. I don't play much other than Clubs but I haven't encountered this problem on any other game mode. Our club is called Chuva E Sports. https://www.ea.com/en-gb/games/ea-sports-fc/clubs/match-history?clubId=7611&platform=common-gen5
I am in the same club as @TazzaFlanagan the other people are having the same problem with their separate clubs.
There have been quite a few threads
[merged them all into this thread - EA_Vendcera]
- Gamertag: HENRY THE DOG4
- Platform: Xbox Series S/X (Clubs still works for me on the xbox one version)
- Name of your Internet Service Provider (ISP): Sky broadband
- Summary of Issue: FC25 crashes every time anyone in our club tries to load Pro Clubs from the main menu. This has been happening since early November for our club.
- Potential Repro Steps: Have tried uninstalling and reinstalling game as well as wiping FC25 storage. Issue occurs for anyone who joins our Club even if their game was working fine beforehand. Cannot delete or leave club because we can't even load the game mode from the main menu. EA Help live chat advisors cannot help.
- Recent Timestamp (Date, Time, Timezone):
- Just tried it again right now (17:00 UK time) and the same thing is happening. First encountered early November and have been completely unable to play since then.
- Video example (if possible): Tried to attach but error comes up saying size of message is too big. Please refer to the thread I created or My Videos page - https://answers.ea.com/t5/video/gallerypage/video-id/6365066559112 or here https://streamable.com/hzr9zv
I am more than happy to provide more information via email or phone. We really do want this issue solved immediately because this is the only game mode we bought FC25 (full price on release day) for.
Thank you @EA_Vendcera for being the first person on here to begin to try and help.