Redeemed code not working

Question

I bought EA FC 25 for PS4 with a code for PS5.
I've redeemed the code in the playstation store but I can't download the game. It says I have to purchase it again and it says the code has already been redeemed.

Why can't I play it on PS5?

vladdragos24 · Answer

@Rastakillen same for me. Did you solved the problem?

vladdragos24 · Answer

@Rastakillen I've redeemed the code in the playstation store but I can't access the full content of the game.

rastakillen · Answer

No I still can't get the game.

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Redeemed code not working

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