Forum Discussion

Seasoned Newcomer

2 years ago

Solved

speed up lag

Hi, i cant play the game. i have very good pc and very good internet connection but still have speedup lag in every match i trying to play. i cant play the game like that. the game become very slo...

EA_Illium
2 years ago
Hey @habaniomer

Thanks for the additional information! Can we see if the following steps help us?

Run the System File Checker tool, then Check for Windows and GPU updates

Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.

Clear EA App's Cache (Top Left Menu > Help > App Recovery)

Troubleshoot your connection to EA games

Check if any background applications are stopping the EA app or your game.

If you continue running into issues, would it be possible to grab a DxDiag file?

EA_Illium

EA Staff (Retired)

2 years ago

Hey @habaniomer

Thanks for the additional information! Can we see if the following steps help us?

Run the System File Checker tool, then Check for Windows and GPU updates
Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
Clear EA App's Cache (Top Left Menu > Help > App Recovery)
Troubleshoot your connection to EA games
Check if any background applications are stopping the EA app or your game.