@LovelyDay0718
When helping with certain issues, like account changes such as email changes, we must verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.
You can contact our live support on our Help Site. To request a chat or open a case through email:
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option
