Forum Discussion

CHICKEN_MARIO34's avatar
CHICKEN_MARIO34
8 months ago

The game gets stuck on the loading screen after playing club league matches

When I play Clubs after a match every time it says failed to get online information please try again. The only solution I've found was to fully restart the game every time. I've tried to verify and r...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
7 months ago

Thank you for informing us about the issues you've encountered after completing Clubs matches. I'd like to investigate this further to see what may be causing this issue. Please provide additional details that will help our team. 

  • Gamertag/Username:
  • Platform:
  • Summary of Issue:
  • Recent Timestamp (Date, Time, Timezone):
  • Screenshot or video of the bug: 
  • Name of your ISP:

Thank you. 

R6SiegeBOT's avatar
R6SiegeBOT
7 months ago
  • Username: R6SiegeBOT9823
  • Platform: Xbox series X
  • Summary: After every clubs match, if you click next game or return to lobby to start another game, the game lobby fails to load and says “there was a problem getting your online information”
  • Time: 10 January, 7pm, England
  • Service provider: EE

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