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Forum Discussion
EA_Pulsar
Community Manager
1 year agoHey @lisaimai0825 It appears that your profile has become corrupted. To resolve this issue, you may need to delete your existing profile when launching the game and create a new one.
- 1 year ago
Thank you for your reply. Could you please tell me how to do that?
- 1 year ago
By the way, I am unable to perform any actions in the game, including deleting my profile.
- 1 year ago
Thank you. I deleted the settings from the settings folder, and after restarting, the game was able to launch. Thank you again.