"There was a problem getting your online information. Please try again."-Clubs

is this the issue where every time you finish a pro clubs match it brings you to the loading tunnel where the match lobby/squad screen should appear, but instead it just loads on the corridor for a few minutes before saying 'there was a problem getting your online information please try again?'

It's been happening to me for months but now it is EVERY SINGLE GAME. I have been doing 'verify integrity of installed files' via steam several and every time it will say '3 files failed to validate and will be reacquired.'. So I clear my download cache on steam and then re-validate and it will say all 306 files were successfully validated. But then the same issue persists.

I've tried uninstalling, reinstalling and repairing the EA anti-cheat and that doesn't work. 

Strangely if I join clubs on my own (no one else online/in lobby) and then leave the lobby and rejoin it allows me to do that without issue. But if people are online with me and then I try that it gives me the error message again. Say for example I leave the lobby to change my pro or something.

So now I'm at a stage where for about 3+ months I have had to restart my game countless times just to continue playing pro clubs. And now if I want to play 5 matches in a night with some friends I have to restart the game every single time.

Honestly it is embarrassing the issue hasn't been fixed yet, there doesn't seem to be any working solution to it. All I can think is that it's somehow people's EA online pro profiles have been corrupted or something like that because it's only me out of 3 or 4 people I play with that has the issue but it affects us all as they have to wait for me to restart every time. I might even try deleting my pro clubs online profile to see if a fresh one has the issue. I've seen on reddit others who have started with a totally fresh EA ID have not encountered the error but on their normal profile the issue keeps occuring.