"There was a problem getting your online information. Please try again."-Clubs

SUPERHARRY1111
9 months ago
@EA_Pulsar Should I open a case on this email providing this information or just send the ea team an email?
xQuadriom
9 months ago
Gamertag / PSN ID / Username: snek-
- Platform: ps4
- Game Version: 1.06
- Summary of the Issue: can't start clubs, when loaded it says There was a problem getting your online information. Please try again.
- Recent Timestamp (Date, Time, Timezone): 7:59 PM GMT+3
- When does the error occur: when trying to start clubs.
- jay2019jay
  9 months ago
  Same is happening for us. Is there anything we could do? Or do we just have to wait?
  - mulizm
    Seasoned Rookie
    9 months ago
    @jay2019jay No, you should wait cause people paying money on fut, they will fix kit error in fut first.
Kallebao
9 months ago
Any updates??? It’s not working for anyone on old gen and apprently it’s been like this all day. Please fix it, most people only have a few hours to play and its really annoying to not even get updates on when it will be fixed
- damienn94
  9 months ago
  @Kallebao it feels like they have been deliberately doing this to old gen players to force them onto new gen, the most stupidest idea bring out to versions of a same game, old gen players get stupid loading screens upon trying to load a 60 pound game and now clubs issues how can so many issues happen on a modern day game just keep it simple ea
  - Kallebao
    9 months ago
    @damienn94 100% it’s so obvious, this company is a joke
Henkypenky187
9 months ago
Henkypenky9232
Xbox One
version 1.1.116.13833
They cant load my player information
31-10-2024 19:13 amsterdam timezone
when i try to load in to pro clubs. The rest seems to be working
TXchem
9 months ago
@EA_Pulsar

Are you making progress with this? 2:20 p.m. EST here -- still same problem.
- XDIPITLOWX
  9 months ago
  @TXchem Mate it’s been down for 8 hours and it hasn’t even been acknowledged as a problem by EA communication. I’m starting to think this will be days rather than hours
eduard_albut
9 months ago
What about the rival rewards issue? You don't seem to care about them. No updates on X, no updates here, why so?
- XDIPITLOWX
  9 months ago
  @eduard_albut I think you’ll find a massive yellow banner announcement at the top of the page on that.
Haashim16
9 months ago
How long will this take to fix
- mickallan6483
  9 months ago
  At least 48 hours apparently
  - XDIPITLOWX
    9 months ago
    Where did you see this?
SH4RP3B3Y0ND
Newcomer
6 months ago
- Gamertag / PSN ID / Username: sturdyway_zenski
- Platform: Xbox Series S
- Game Version: FC25
- Summary of the Issue: when joining pro clubs leagues it says “there was a problem getting your online information”

- Recent Timestamp (Date, Time, Timezone): 02/16/2024
- When does the error occur:
when joint leagues for pro clubs, please try to fix this bug just bought this Xbox and also bought the game for $63, should decibel try be able to play freely without any weird bugs.
EYkou
Newcomer
13 days ago
Gamertag / PSN ID / Username: EYkou
- Platform: PC
- Game Version: appID: 2669320 ID build : 18943315
- Summary of the Issue: can start a game in club but cant do a second one in clubs, when loaded it says There was a problem getting your online information. Please try again.
- Recent Timestamp (Date, Time, Timezone): 23h GMT+1
- When does the error occur: when trying to relauch a game in club