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sl3rc's avatar
sl3rc
9 months ago
Solved

"There was a problem getting your online information. Please try again."-Clubs

How solve this?
  • EA_Pulsar's avatar
    EA_Pulsar
    9 months ago

    Hey everyone!

    I just wanted to take a moment to say a big thank you for all the reports and feedback you've shared about this issue. Your input really means a lot!

    I hope the problem has been resolved for everyone now. 

    https://x.com/EASFCDirect/status/1852174297005003171

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
9 months ago

Thanks for the fast response. I'll inform the team and we will investigate this issue. 

If you encounter this problem, please provide the following information to assist us with our review:

- Gamertag / PSN ID / Username:  
- Platform:  
- Game Version:  
- Summary of the Issue:  
- Recent Timestamp (Date, Time, Timezone):  
- When does the error occur:  


Your support is greatly appreciated. Thank you all!

TXchem's avatar
TXchem
9 months ago

@EA_Pulsar 

Are you making progress with this? 2:20 p.m. EST here -- still same problem.

  • XDIPITLOWX's avatar
    XDIPITLOWX
    9 months ago
    @TXchem Mate it’s been down for 8 hours and it hasn’t even been acknowledged as a problem by EA communication. I’m starting to think this will be days rather than hours

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