Forum Discussion

xPhilSpeed's avatar
xPhilSpeed
Seasoned Newcomer
6 months ago

THERE WAS A PROBLEM GETTING YOUR ONLINE INFORMATION PLEASE TRY AGAIN

Hello, whenever I want to enter the game lobby in Pro Clubs, I get the following error: "THERE WAS A PROBLEM GETTING YOUR ONLINE INFORMATION PLEASE TRY AGAIN"
Many players already have this error (I am by far not the only one). How do I fix this problem? 

19 Replies

  • 2apur's avatar
    2apur
    Rising Traveler
    6 months ago

    I'll try this tonight. Thanks. 

  • Santeezy602's avatar
    Santeezy602
    New Rookie
    6 months ago

    Right before you go into settings there's another tab on the same window that will let you select the language. 

  • 2apur's avatar
    2apur
    Rising Traveler
    6 months ago

    Which language settings? Audio? cus I can't find anything else, and it doesn't make me disconnect or connect. 

  • I get this every time I play a pro clubs match, might be the most annoying bug I have ever experienced.

  • try this workaround i provided it works like 90% of time vs having to restart

    I have a workaround. Go to the main menu and go into your settings. Change the language. At first it will say it couldn't connect but it does. Give it a few seconds. Once it does connect it will again say it couldn't connect. 
    Change back to English, wait a few moments and again and let it do its thing. It will reconnect and you should be able to go into clubs without restarting. 

  • Same problem i have but they doesn't want to fix that, every time i need to re-open fc25 

  • Last night, on Xbox Series X, I couldn’t get into any online game mode as it prompted me to buy Game Pass (which k already own). Impossible to connect with EA and even file bug report. HATE THIS SERIES 

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