Forum Discussion

hack2s's avatar
hack2s
5 months ago

This EA Account is restricted from accessing any online features.

Yesterday I bought the Ultimate edition on Steam, I see this when starting the game: This EA Account is restricted from accessing any online features... When choosing Ultimate Team, it says serve...
EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
5 months ago

Thanks for the additional info. I'll forward it to the team. This is a really weird one, but if any of you folks have further insights or tried something that worked, please let us know.

gerryadams78888's avatar
gerryadams78888
5 months ago

I have the same issue. Bought ultimate edition on ea play and I can’t connect at all tried multiple solutions it’s been 5 days now

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    5 months ago
    @gerryadams788888 Have you tried all the steps mentioned here, like uninstalling it everywhere and launching it directly via the EA app? Also making sure your correct accounts are linked?
  • asa1tyboi's avatar
    asa1tyboi
    5 months ago

    @EA_Vendcera any updates on this issue? The game fully released and I still cannot play, pre-release week is over and ultimate edition is wasted.

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