Forum Discussion

Rising Novice

2 years ago

Too many computers have accessed this account’s version of [game name] recently.

I needs help! I haven't been able to play since last night, I'm faced with this error that says my account is being used by multiple computers when in reality that's not true! I opened 4 support chat...

PanaD4King

Rising Novice

2 years ago

it's not possible, no one has access to my account, I changed my password, I added the two-factor authenticator, and there were no different IPs except mine. In fact, last night I returned, and this morning the error appeared again, despite having changed my password 5 times.

EA_cuervo

Community Manager

2 years ago

@PanaD4King Do you use a VPN by any chance? If you do, that could also count as the account being accessed from a different location, which could trigger this error.

PanaD4King

Rising Novice

2 years ago

I don't use VPN, I don't have a second PC, I only have my home PC, I've been using this account since 2016, never stolen, never shared data with anyone. I don't use any kind of program

RaftixFC
Rising Novice
2 years ago
I still have same problem in november,i waited 24 hours still same issue!!
- RaftixFC
  Rising Novice
  2 years ago
  Actually its fixed now after waiting 24 hours.I am sorry
  - EA_cuervo
    Community Manager
    2 years ago
    @RaftixFC I'm glad to know this is fixed for you. Thank you for letting us know.