@TeamRR9 Thank you for the Information, I fully agree, I have sent an email through here:
https://help.ea.com/fr/solutions/?product=fc-25&topic=missing-rewardsI can confirm they have received it and this is their reply:
Thank you for contacting EA. My name is Karan and I hope you are well. I'll help you with your case today.
When reviewing your case, I see that you have contacted us regarding your lack of play style.
Don't worry; I will do my best to help you with the information related to your problem.
First of all, I would like to apologise for the problem you are having, however, the good news is that this problem has been brought to the attention of our study team and they are working on it while we talk to solve it, since there are many other players around the world who are also experiencing similar problems.
We very much appreciate your cooperation in this matter.
For any questions with EA Games, you can always contact us or consult our knowledge base at help.ea.com for self-help options and Answers.ea.com for in-game inquiries. It will be a pleasure to help you with your problem.
Thank you again for contacting EA. It has been a pleasure talking to you and you have been very kind throughout the session. Have a good day!
I personally am afraid they won’t do anything about it unless we all complain through the link and ask for a refund.
