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maricotaaaaaaa's avatar
maricotaaaaaaa
Seasoned Newcomer
9 months ago
Solved

Ultimate Team crashing on open

Hi,

Ive been experiencing an issue for the last 3 days where I’m unable to open UT because the game crashes each time I try with no warning/messages.

I’m playing on Xbox Series S.

I tried everything suggested in this message I got from the @EAHelp bot, i.e.:

“Follow these steps to fix corrupted files in FIFA:

http://x.ea.com/ea/fifa-corrupt-files-ts

For more technical troubleshooting, check out these steps for Xbox:

http://x.ea.com/ea/xbox-crash-ts

This should help with crashing issues with your game.“

Nothing worked, apparently I can’t open the game on my current main profile. The only time it actually opened UT was when I tried using another Xbox profile (which doesn’t have any UT history).

I assumed it was my main profile’s files corrupted and tried removing/re-adding my main profile from  Xbox, deleting all files stored in either locally on my Xbox or on EA servers and I still can’t open UT on my main profile without it crashing, is there anything else I can do?

Here’s a recording of the issue.

2 Replies

  • Product: EA SPORTS FC 25
    Platform:PlayStation 5
    Please specify your platform model. Sony PlayStation 5 Digital Edition
    What is your Gamertag/PSN ID/Switch ID? Exodia__Necr0ss
    Which mode has this happened in? Ultimate Team™
    Which part of the mode? Rivals
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/27/2024
    What time did you see the bug? (HH:MM AM/PM) 08:00PM
    What is your time zone? PRT - GMT - 4:00
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? It doesn’t let me play Ultimate Team
    What happens when the bug occurs? The game closes every time I want to play Ultimate Team
    What should be happening instead? Let me play Ultimate Team

    El juego se cierra supuestamente por un error cada que intento entrar a UT, no me deja ni en old gen ni en new gen, sin embargo, de la cuenta de mi hermano en la misma consola, entra completamente normal, necesito ayuda.

    Ya realicé las recomendaciones de PS que proporciona para solucionar esto y nada, quedo atento, gracias 

  • @maricotaaaaaaa This fixed it for me

    “For UT issues:
    Log from the Web/Companion App
    Navigate to Squads
    Delete the active Squad and create a brand new squad.
    Log out of the Web/Companion App
    Attempt to log into Ultimate Team
    Verify that this time the game does not crash on boot, and the error is not returned.”

    https://answers.ea.com/t5/Technical-Issues/PS5-Error-Code-CE-108255-1-Ultimate-team/td-p/14055283/page/26

    Thank you @EA_Vendcera

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