Forum Discussion

1 year ago

Solved

Unable to buy FC points via Web app - PlayStation - "error":"invalid_request"

Hi all,

In recent days, it is not possible to purchase FC points via the companion web app. Redirecting to PS store ends with the error below.

{"error":"invalid_request","error_code":4161,"error_description":"The client was not found"}

I bought FC points directly through the PS store, but they are not synchronized to the companion application. I only see them in the FC25 (PS5) game.

Thank you,

Jan

nandohatesyou
Newcomer
1 year ago
@bendone Same here! Driving me nuts..
pepelinho92
1 year ago
It seems they provide the wrong client ID for PSN OAuth.
caarlos4u
1 year ago
I couldn't find any "connections" setting in my PS account.
The only thing that I found is the "Connections" setting in my EA Account, and it is OK.
See attached screenshot.
xpromjmj
1 year ago
Could you please double-check if there are any issues with the link to the FC app within the PS app?
caarlos4u
1 year ago
@EA_Barry
My PlayStation Store works perfectly, in web browser in PC and in PS5.
The error only occurs when trying to authenticate via the EA FC 25 Web App.
I don't think it is a PlayStation issue...
caarlos4u
1 year ago
Since a couple of days, an error occurs when I try to open the PlayStation Store through the PC WebApp (top right "+" symbol) to add FC Points:
{"error":"invalid_request","error_code":4161,"error_description":"The client was not found"}
I've tried everything I could: relogging, deleting cache, other web browsers, restarting PC... but nothing worked.
I believe that there may be a problem with a previous payment, as my credit card expired recently and I had to update it, but it still does not work.
Everything works fine on my PS5 though.
I contacted EA Support and their best answer was for me to post it here... so here I am.
Thank you very much.