Unable to claim gold pack

Question

I was simply opening some packs after doing some SBCs, and one of my packs contained a gold pack claim, however when I tried to claim the gold pack, I get kicked back to the main FUT menu, being told there's an issue connecting to the server.

I then try opening the pack again, I get told that I have some items that need to be assigned, and I see the gold pack again, and I get caught in a loop of being unable to claim this pack.

If I could just discard the pack I'd be fine with that, but nope, and I now am unable to open the rest of my packs because of it.

I see that I'm not the only one having this issue, so I at least have faith that this will be fixed soon.

Thank you

Jake.

notarchieplays · Answer

Yeah I can’t open my gold pack either 🤣&nbsp;

j4c0b5m1th · Answer

Yep it's literally this over and over lmao

deekage1987 · Answer

Yeah, was it from the UCL MM completion Pack? Rare Gold i think, had a Gold pack inside. There's been a glitch lately where some packs have a player showing up as a non duplicate. It chucks you out, and when you go back on, it shows the player now as a duplicate.

I think this is what's going on, but with a Pack that you can't get rid of. **bleep**ing sucks.

hassam94 · Answer

I'm also trying to find a fix for this. I have tried to close down the game, restart my PS and also check for the update for the game but nothing seems to be working. I'm also stuck in loop cause I've got gold pack to open, but unable to open all of my rival rewards.

This can be really frustrating. We didn't paid money to be facing these many issues. EA please fix this. Your QA not doing proper job.

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Unable to claim gold pack

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