Unable to launch FC25 - SL_MoreThanOneDevicePopup

Unable to launch FC25 on ps5, I get the message "SL_MoreThanOneDevicePopup" every time

danlombardi407_
2 years ago
It’s actually the save, I deleted the save and the game is working so far, I think until EA fixs the saving bug it’s the only way to play

152 Replies

GRICIO
Not applicable
2 years ago
Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Gricio_41
Which mode has this happened in? Career Mode
Which part of the mode? Manager Career
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know.
What happens when the bug occurs? Game doesn't start!
What should be happening instead? Game should start normally.
‌
*SL_MoreThanOneDevicePopup
GRICIO
Not applicable
2 years ago
@danlombardi407_ I have the same issue: I restarted the game this morning and is not working anymore (yesterday was fine). I tried different things but nothing worked. I wouldn't like to delete my savings! How did you do it? Do you have to delete all the savings for FC25 or all games savings are going to be deleted?
Thank you!
GRICIO
Not applicable
2 years ago
@Maks_Y7 I have the same issue. The game doesn't start again. How can we play a game with not knowing if this issue is going to happen again? Do we have to loose savings all the time?
Maks_Y7
Not applicable
2 years ago
@GRICIO Yes, you need to delete all FC25 saves on the PS5 to fix the problem
I don't know if the bug can come back, we'd have to contact EA about it so they can do an update.
gricio41
Not applicable
2 years ago
@Maks_Y7 I've spent 1 hour with them on a chat. Technical team and users help desk doesn't talk to each other. They told me were going to open a ticket to trying to fix the issue but I doubt is going to happen.
sk_ker21
Not applicable
2 years ago
Thanks for the suggestion. Resetting password not working for me.
Maks_Y7
Not applicable
2 years ago
@gricio41 The bug has been around for several years, so there's a good chance they won't do anything about it.
But it's always better to try.
Jacobyoda
New Traveler
2 years ago
This is a joke, same thing on my side. I rebuilt the database to no success. Now deleted and re- downloaded the game. EA this is a joke we are paying for broken games we cannot even play.
Svengal2024
Not applicable
2 years ago
When I try to open the game, this message appears and I can’t play. I already tried to redownload the game and reset cache
Svengal2024
Not applicable
2 years ago
@Svengal2024 I am on ps5