Forum Discussion
EA_Pulsar
Community Manager
2 years agoHey everyone,
thank you for reaching out to us about the issue you're experiencing when saving Personal Settings 1. I have prepared a list of troubleshooting steps that usually resolve this issue for players:
- If you are on PC and using a controller, please ensure that no third-party software is running in the background.
- Disconnect any other USB devices from your PC. You can connect your controller after launching the game to see if that works.
- If your controller is connected via Bluetooth, switch to a cable connection to see if that makes any difference.
- Reset your previous game settings by deleting the folder. (The default location on PC is C:\Users\[Username]\AppData\Local\EA SPORTS FC 25. App Data is usually a hidden folder, so it can be changed from the View dropdown.)
- Delete previous game settings and save from your console menu for the game, and restart your device.
- Restore licenses on your device (PS5).
Let me know if those steps will resolve the issue for you.
owencrisp
2 years agoNewcomer
Is there a fix for this for console?
For context: I am on Xbox Series S but I am playing on the old Xbox 1 Gen.
I have deleted and reinstalled the game with no success.
Please help ASAP as my gaming experience is being affected
- 2 years ago
I've had the same problem for 1 month and I still haven't been able to solve it, I play from pc