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souloffire17's avatar
souloffire17
Seasoned Newcomer
15 hours ago

Unjust Ban and No Help from EA Support

Hi,About three months ago, my EA FC 25 account (souloffire17) was unfairly banned. Since then, I have contacted EA Help multiple times to appeal, but I have received no resolution. I keep getting generic responses, and my issue remains unresolved.I strongly believe that I have played the game fairly and request a thorough review of my account. Has anyone else experienced an unfair ban with no solution? I hope the officials can address this issue.Thanks.

2 Replies

  • souloffire17's avatar
    souloffire17
    Seasoned Newcomer
    12 hours ago

    I have tried this solution multiple times, but I did not receive a response. I guess the automated message keeps giving the same reply.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    souloffire17 

    We cannot assist with this directly here on the forums.

    If you have new or additional information that may help your case, you can dispute any action again by following the steps in this article: 
     
    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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