Re: I keep getting an error when trying to buy the Premium Season Pass

i'm getting the same error on new premium season pass , were you able to fix it?

i dont know yet 

can you try? 

I have the same issue, I tried restarting ut, the game and even reinstalling the game and it didn't work. I play the free showcase version on pc tho so idk if thats why

yeah i am on free showcase version as well , in previous passes  it worked fine but now its not letting me buy :( 

I only started playing in la liga tots so I only just got to 500k cos as a showcase player I ofc don't want to spend money on this game. I tried buying last seasons pass about a week ago cos I was max level and tried every day until it expired and have tried in the past 2 days for the new season too and keep getting this same message every time and a different error message on web app. This is so confusing and there is no info, fix or even acknowledgement from ea and u guys here seem to be the only people on the Internet with this same problem. I really hope someone can find a fix or ea can sort it out at their end. Can u pls lmk if u find anything out ty.

yeah , i had a chat with one of the employees and they said they have forwarded this issue as a ''bug'' to the team no idea if it will ever be fixed because we are the only 3 or 4 people thats having this issue

How long ago was that and do u know how u can chat to an employee cos I looked earlier but couldn't find out how?

it was yesteday , yeah u need to select ''hacked account'' to live chat otherwise it doesnot let you do that for specific game

try what? sorry im lame

i am using showcase since they alowed us to play UT, i buy before season pass premium, aint get any issue with that but now i do.

try to purchase premium pass again  to see if it works now ? mine still doesnot 

i try to open a case and i was get some trouble with it, now i gonna do so

same here :/

thats sad . i am gonna try to live chat again and link this thread so they can look into it :( 

are you using the showcase too?

Why have ea emailed me to say there is an accepted solution when there is nothing here😭😭😭

i received it too lol 

yes i am playing showcase as well 

My bad, bro. I clicked the wrong button

Don't forget to keep us in the know.

That’s probably it. It used to work, but I guess they removed it. its a shame, but, it is what it is.

they removed what? 

just talked again and they said ''Thanks for letting us know! We’re aware that many players are having this issue, and our team is already looking into it. We don’t have a fix just yet, but we’ll update you as soon as we do. Thanks for your patience-we’re working on it!'' :/ so lets hope they fix it as soon as possible