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Monia7AFC's avatar
Monia7AFC
Newcomer
11 hours ago

Bronze pack couldnt redeem

On Ultimate team on ps5 I have a bronze item which I can’t seem to redeem, every time I click onto store I get the “hmm. It seems you have items to manager before you can move forward” then a blank bronze card appears which just simply says “unlock” I cannot move the item to discard or transfer list, only option is to redeem. Then every time I click redeem another messages appears saying, “there was a problem connecting to the football ultimate team servers. Please try again later.” I’ve had this for 1 days now. Any ideas how to fix??

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  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hello! This issue has been reported to our game teams. Please feel free to share your details and follow further updates in our main thread here. I’ll be locking this thread to improve communication and prevent duplicates. Thank you for your understanding!

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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