Forum Discussion

Vibald's avatar
Vibald
Seasoned Newcomer
4 hours ago

Cant claim packs

Platform: PS5

 

PSN/Xbox Gamertag: Torreira_PL

 

Name of the pack you opened: mega pack

 

Name of the pack inside that got you stuck:

 

Did you buy the pack on the console or web app ? Console and web app 

Today 9 a.m

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Thanks for letting us know you are experiencing this. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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